faq
Frequently Asked Questions
Common
You will receive a tracking number via email once your order has been shipped. You can use this number to track your package on our website or the courier’s website.
No we offer only in Pakistan. Shipping costs and delivery times may vary depending on the destination
We offer a 30-day money-back guarantee on all purchases. If you’re not satisfied with your order, you can return it for a full refund
Once an order has been placed, it cannot be changed or canceled. Please review your order carefully before completing the purchase.
Payment
We accept all major credit cards, debit cards, and Nayapay, SadaPay and Easypaisa for online payments.
Yes, we use secure encryption technology to protect your credit card information during the checkout process.
No, we Don’t offer any installment payment options. Please check our website for more information.
Guarantee
Yes, we offer a satisfaction guarantee on all our products. If you’re not satisfied with your purchase, you can return it for a full refund.
Our guarantee is valid for 30 days from the date of purchase. If you have any issues with your product after this period, please contact our customer service team for assistance.
Account
You can create an account by clicking on the “My Account” icon on our website top right side in header and following the instructions.
Yes, you can change the email address associated with your account by logging in and updating your account settings.
You can reset your password by clicking on the “Forgot Password” link on the login page and following the instructions.
